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21800 Woodward Avenue, Ferndale, Michigan 48220 Directions
Service: (248) 206-6600
Parts: (248) 206-6600
Les Stanford Buick GMC - Service Center
Ferndale, MI
This rating includes all reviews, with more weight given to recent reviews.
4.5
39 Reviews
Call Service Center (248) 206-6600
4.5
39 Reviews
Write a review
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Les Stanford Buick GMC Hours Hours
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
39 Reviews of Les Stanford Buick GMC - Service Center
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June 03, 2024
SERVICE VISIT
Good experiences with both maintenance services and body shop. Body shop experience with amazing. The woman at customer service window remembered my name and specific details about my situation. The Collisi shop. Body shop experience with amazing. The woman at customer service window remembered my name and specific details about my situation. The Collision technicians returned my vehicle in a timely manner. More
by vnture40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and collision
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Helpful 0
May 26, 2024
SERVICE VISIT
John was my assistant and he was a very, kind and knowledgeable person. He has always represented the dealership well. I always come back. knowledgeable person. He has always represented the dealership well. I always come back. More
by Nolapatelee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Helpful 0
May 08, 2024
SERVICE VISIT
Friendly service and I was given a loaner while my vehicle was being repaired. A notice that it would take awhile to fix my vehicle so I could've gotten one sooner was my only issue. vehicle was being repaired. A notice that it would take awhile to fix my vehicle so I could've gotten one sooner was my only issue. More
by tameka123.2000
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John M? - Service Advisor
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Helpful 0
May 06, 2024
SERVICE VISIT
Service was great. Changed my tire quickly after I had a flat tire. Appreciate it Changed my tire quickly after I had a flat tire. Appreciate it More
by Bilal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Cowser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service team
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Helpful 0
April 29, 2024
SERVICE VISIT
The person that wrote me up professional customer service skills. He presented himself well, friendly skills. He presented himself well, friendly More
by Jackier576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I went to service dept had oil changed…
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Helpful 0
April 20, 2024
SERVICE VISIT
Excellent service. Ymari took great care of me. Made sure everything went smoothly. In an out in on schedule. Ymari took great care of me. Made sure everything went smoothly. In an out in on schedule. More
by Wobriggs4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ymari
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Helpful 0
April 16, 2024
SERVICE VISIT
My visit to les Stanford service department for a dashboard message regarding vehicle power brake issues giving me diagnostic cost. John in the service dept gave helpful information dashboard message regarding vehicle power brake issues giving me diagnostic cost. John in the service dept gave helpful information More
by Fly girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service department
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Helpful 0
April 01, 2024
SERVICE VISIT
I got in and out quickly. The waiting room was orderly And staff was friendly The waiting room was orderly And staff was friendly More
by Trudy Gallant-Stokes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service
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Helpful 0
March 28, 2024
SERVICE VISIT
Whenever I need something done to my vehicle I always look for Tommy Dahma! He gets the job done!!! look for Tommy Dahma! He gets the job done!!! More
by Silk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hack
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Helpful 0
March 22, 2024
SERVICE VISIT
Service manager John was great to work with. Unfortunately a back ordered part was the only problem with having the vehicle in service for 30 days. Obviously it was out of the service departme Unfortunately a back ordered part was the only problem with having the vehicle in service for 30 days. Obviously it was out of the service department hands at that point but offering a loaner after the third week was a great way to offer their sympathy for the time it took the part to be delivered and the vehicle repaired. More
by JasXR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Helpful 0
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